Refund and Returns Policy

Returns

Eligibility: Items must be returned within 30 days of the purchase date.
Condition: Products should be in new and unused condition, with all original tags and packaging intact.

To initiate a return:

Contact Us: Email our customer service at support@legoesosupplyco.com to request a Return Merchandise Authorization (RMA) number.
Prepare the Package: Once you receive the RMA, securely package the item, including proof of purchase.
Ship the Item: Send the package to:

Legoeso Group LLC

Attn: Returns

RMA#

1317 Edgewater Drive

Suite# 5348

Orlando, FL 32804

United States

Note: Customers are responsible for returning shipping costs unless the item is defective or we have made an error.

After receiving and inspecting your return:

Approval: If approved, we will process your refund to the original payment method.
Timeline: Please allow 3–5 business days for the refund to reflect in your account.

Exchanges

We offer exchanges for:

Defective or Damaged Items: If you received a faulty product, contact us within 7 days of receipt.
Incorrect Items: If you received the wrong item, please notify us promptly.

Note: Exchanges are subject to product availability.